Call center
Send a location call to a mobile or another number
Forward the location to a mobile or another phone when a person away from the desk should hear the call, including after hours.
Who you dial
Add the destination number and a label such as Mobile. Customers still call the public number on the location.
After hours
Closed hours go to voicemail unless a forward sends the call to that other number. The receptionist still does not answer while the location is closed.
Remove it when the shift changes
Delete the forward from the location when that phone should stop ringing. The public number stays put.
FAQ
Can I forward a queue the same way?
Forwards are on the location. A queue rings the agents you added to the queue.
Does forwarding send a text?
No. Texts are a separate API call, and only for people who opted in.
Keep reading
Send from a wallet you control
$0.0083 per SMS segment. Add a card and the balance refills itself.